Privacy Policy
This privacy policy explains how Rowan & Sprout collects, manages, and safeguards your personal data when you explore our gardening guides. We are committed to transparency and honoring your individual privacy rights in all our digital operations.
1. Data Controller
The data controller responsible for the processing of your personal data on this website is Rowan & Sprout Publications Ltd. For any inquiries, requests, or concerns regarding your information, you may reach out directly to our designated data protection representative via our website contact form.
2. Legal framework
Your personal records are processed under UK GDPR and the Data Protection Act 2018 alongside applicable regulations across United Kingdom. If this privacy notice conflicts with local statutes, statutory law takes precedence.
3. Data Collected
We collect personal information that you provide voluntarily when contacting our editorial team, such as your name and email address. In addition, our web servers automatically record technical server logs containing IP addresses, browser specifications, and timestamps, while analytics tools record aggregated navigation data via cookies.
4. Purposes and Legal Basis
We process your personal data to deliver our educational content, respond to reader inquiries, maintain site stability, and analyze aggregate gardening interests. The legal bases for our data processing include our legitimate business interest in managing an accessible publication, fulfilling direct reader communications, and obtaining your explicit consent for tracking cookies where required.
5. Storage Period
We retain your personal communications and server log entries only for as long as necessary to fulfill the operational purpose for which they were gathered. Contact messages are archived for a reasonable period to resolve reader questions, while server logs and analytics records are automatically purged or anonymized according to regular maintenance schedules.
6. Third-Party Services
Rowan & Sprout shares data only with vetted service providers that supply cloud hosting, server security, and website traffic analysis. These external vendors process technical records solely on our instructions and under strict confidentiality obligations, without permission to use your personal data for their own independent purposes.
7. Your Rights
Under relevant data protection laws, you possess the right to request access to, correction of, or deletion of your personal data stored by us. You may also object to certain processing activities, withdraw your cookie consent at any time, or lodge a formal complaint with your relevant supervisory authority.
8. Questions about this policy
Reach us at [email protected] or ring +44 113 938 3692 through Mon-Thu 09:45-17:30, Fri 09:45-16:15, Sat 09:45-15:15. We attend to every inquiry within one working day.