Frequently Asked Questions

Find answers to everyday questions about sowing schedules, seedling care, and balcony container management. We update these answers regularly to match the rhythm of the current growing season.

1. 1

   how to choose the right guide for a balcony

   Review our container garden edition which focuses specifically on shallow root vegetables and compact greens. Each section details container volumes and sun exposure suited for small outdoor spaces.

2. 2

   what is the growing guide made of

   Every edition uses heavyweight 120 gsm recycled paper bound with unbleached cotton thread. The pages are printed with natural vegetable inks that do not smudge from light water drops.

3. 3

   can you deliver to a flat without a lift

   Our couriers deliver parcels directly to your apartment entrance door regardless of stairs. Orders confirmed before 13:00 on business days are prepared for dispatch the same afternoon.

4. 4

   how to pay and can i get an invoice

   You can pay by bank transfer in advance or cash on delivery when the courier arrives. A printed commercial invoice is placed inside your parcel alongside an electronic copy sent by email.

5. 5

   can the seedling guide be sent as a gift

   You can enter the recipient address at checkout and settle the payment via bank transfer before dispatch. We pack the guide securely in plain unbleached cardboard without pricing paperwork inside if requested.

6. 6

   how does the thirty day return policy work

   You may return any unused handbook in its original packaging within 30 days of delivery. The customer pays return postage unless the guide arrived damaged or incorrect, and approved refunds are issued via bank transfer.